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Read Reviews On Our Napa Valley, CA Hotel

 
The award-winning Best Western Plus Inn at the Vines is the ideal retreat for those looking for a central downtown Napa location, just off the Silverado Trail. Our hotel offers clean, comfortable rooms and our friendly staff is happy to assist with information on nearby wineries. Enjoy complimentary breakfasts at Denny's next door if you're a Best Western Rewards member. Read customer reviews and find out why our Napa Valley hotel is ranked as one of the top hotels in the area.
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  Guest   •   December 08, 2021

Nice place

Nice place
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  Guest   •   December 01, 2021

Very enjoyable stay, large ...

Very enjoyable stay, large comfy rooms, staff very helpful(really). Good care to do the things that keep us all safe, all the right procedures
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  Guest   •   March 24, 2025

This hotel exceeded our ...

This hotel exceeded our expectations. The rooms were nicer than expected and clean. The hot tub and pool were nice to use after a long day. The location was convenient to walk to chain restaurants and shopping (e.g., Target, In & Out). The bed was also very comfortable. When booking online, I encountered an error (only 2 of 3 rooms available, but it showed as available). I had to call, and the person I spoke with was efficient, kind, friendly, and clear. She explained why online gave an error, apologized, and addressed the issue right away. It was the easiest booking I've done over the phone. The text message updates about early check in were responded to immediately and very friendly. Upon arriving, two front desk staff were friendly, fun, and efficient, offering advice about cab companies and restaurants and explaining amenities. We will definitely stay here again next time we are in town.
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  Guest   •   May 26, 2025

Would stay here again! ...

Would stay here again! I was greeted by a friendly gentleman upon check-in who helped me with all questions etc and was super helpful. From the exterior I wasn’t sure of room quality but upon going inside I was pleasantly surprised! The rooms seemed to have been recently updated as everything felt fresh and new! In the morning during my stay some guests decided to blast music at 6:40AM but I called the front desk and they had the music off within 15 minutes which I appreciated! All staff I interacted with were so friendly and helpful and I would stop here again if I return for work!
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