[Skip to Content]Privacy Policy
Skip to main content
ºF
Make a Reservationmanage your reservations

Read Reviews On Our Napa Valley, CA Hotel

 
The award-winning Best Western Plus Inn at the Vines is the ideal retreat for those looking for a central downtown Napa location, just off the Silverado Trail. Our hotel offers clean, comfortable rooms and our friendly staff is happy to assist with information on nearby wineries. Enjoy complimentary breakfasts at Denny's next door if you're a Best Western Rewards member. Read customer reviews and find out why our Napa Valley hotel is ranked as one of the top hotels in the area.
By submitting this form, you consent to share the review along with your name on the site. We do not sell personal data to third parties. Your email address will not be made public but maybe used by us for communication purposes. If you are below 16 years of age, you are required to obtain prior permission from your legal guardian(s). If you wish to access or erase your personal information, you can do so by submitting your details here.
Select a Rating:
  • - Required
- Required
- Required
- Required
- Required

Tell us more about your stay

Service - Optional
Rooms - Optional
Quality - Optional
 
  Guest   •   September 01, 2023

I've stayed here a ...

I've stayed here a couple different times here in Napa for either active construction and/or pre construction site visits. Rooms are nice, mattresses are good, plenty of pillows, front desk staff are outstanding, hi Ms. Cheyenne. There is a breakfast/lunch restaurant on property. And some good places to eat evening chow right down the street. I'll stay here as a "go to" when I'm headed to Napa. Convenience store 200 feet away. This system is asking me to review my google searches but, won't let me upload pictures...
Service
Quality
Cleanliness
  Guest   •   July 27, 2023

在美國有24小時服務挺難得一見的,而且我用翻譯軟體都能溝通欸! 不過隔音有點薄,

在美國有24小時服務挺難得一見的,而且我用翻譯軟體都能溝通欸! 不過隔音有點薄,浴室很大!
Service
Quality
Cleanliness
  Guest   •   March 24, 2025

This hotel exceeded our ...

This hotel exceeded our expectations. The rooms were nicer than expected and clean. The hot tub and pool were nice to use after a long day. The location was convenient to walk to chain restaurants and shopping (e.g., Target, In & Out). The bed was also very comfortable. When booking online, I encountered an error (only 2 of 3 rooms available, but it showed as available). I had to call, and the person I spoke with was efficient, kind, friendly, and clear. She explained why online gave an error, apologized, and addressed the issue right away. It was the easiest booking I've done over the phone. The text message updates about early check in were responded to immediately and very friendly. Upon arriving, two front desk staff were friendly, fun, and efficient, offering advice about cab companies and restaurants and explaining amenities. We will definitely stay here again next time we are in town.
Service
Quality
Cleanliness
  Guest   •   May 26, 2025

Would stay here again! ...

Would stay here again! I was greeted by a friendly gentleman upon check-in who helped me with all questions etc and was super helpful. From the exterior I wasn’t sure of room quality but upon going inside I was pleasantly surprised! The rooms seemed to have been recently updated as everything felt fresh and new! In the morning during my stay some guests decided to blast music at 6:40AM but I called the front desk and they had the music off within 15 minutes which I appreciated! All staff I interacted with were so friendly and helpful and I would stop here again if I return for work!
Service
Quality
Cleanliness
Each Best Western® branded hotel is independently owned and operated.
© 2002-2026 Best Western International, Inc. All rights reserved.
Back to Top