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Read Reviews On Our Napa Valley, CA Hotel

 
The award-winning Best Western Plus Inn at the Vines is the ideal retreat for those looking for a central downtown Napa location, just off the Silverado Trail. Our hotel offers clean, comfortable rooms and our friendly staff is happy to assist with information on nearby wineries. Enjoy complimentary breakfasts at Denny's next door if you're a Best Western Rewards member. Read customer reviews and find out why our Napa Valley hotel is ranked as one of the top hotels in the area.
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  Guest   •   July 07, 2018

I arrived early and ...

I arrived early and was checked in at noon instead of 4pm, which was greatly appreciated. Friendly staff and helpful, forgot a wine cork screw and they accomadated us with one, and two wine glasses, delivered to room in two minutes. Will definitely stay again.
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  Guest   •   June 29, 2018

Friendly, professional staff. Clean, ...

Friendly, professional staff. Clean, spacious rooms. Priced right for a mid-range hotel in Napa. A little noisy because this is a roadside hotel with room exteriors exposed to the outside, but no worse than other similarly situated hotels.
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  Guest   •   January 17, 2022

Although it’s a dated ...

Although it’s a dated property, this hotel is centrally located to everything and really, if you just need to sleep, it serves its purpose. Sure, you can spend $500 a night and stay at a fancy place, but we were there just literally 24 hours and for what we needed (sleep and a shower), it was fine. Upon arrival, I checked in with a very kind gentleman (forgot his name) and the reservation had me checking into a room with two queens. My confirmation doesn’t say what room I received at time of booking, but I remember specifically booking the suite bc it has a separate room upstairs with living area downstairs. He was kind enough to try to put me in the suite at no additional charge, however when he went to lunch there was one suite available, but when he came back, which is the same time I arrived, it had just been booked. Although it didn’t happen, I appreciated his efforts. As mentioned, the hotel is dated but it has everything you need. The room was spacious (we had three to the room but can easily fit four), has a pool and hot tub which we did not use, and good size gym which has one bike, one elliptical and one treadmill. The gym must not be used much bc I used the elliptical and bike; both creaked like it was in pain. The noise went away after 10-12 min of use. It also has a big sorta fitness platform so you can do weights. Nothing spectacular but like I said, it does what it needs to. Sanitizing wipes can be found IN THE BUSINESS CENTER which is one of the three rooms within the gym. Prob better to leave out on the counter. I only found them bc the maintenance guy came in and I asked. There’s plenty of parking and the area was very safe. It’s close to a lot of low key late night dining (Taco Bell, Applebee’s, Denny’s next door in same complex). Speaking of which, the hotel will give you $10 vouchers for Denny’s next door, which we actually used as we needed snack between the last winery and dinner. We were able to use all three vouchers in one seating, which covered almost the entire bill. We paid just $1.69 (but of course tipped on the full amount as everyone should). Be advised the Denny’s located there does not open 24/7; they close at 10pm. Aside the lack of fancy décor, which I wasn’t expecting anyway, I’d have to say the hotel met all our needs. The beds were comfy and establishment clean. FYI – the rooms have a microwave AND fridge, which was nice. They also have a coffee maker, makeup wipes (which I forgot) and a full body mirror. I would consider staying here again.
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  Guest   •   December 21, 2021

Four states yes!

Four states yes!
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