Read Reviews On Our Napa Valley, CA Hotel

The reason I gave the room a three star instead of five stars because it took a long time to get even lukewarm water in the showers and sinks. The reason I gave service a two star is because While the night I checked in the man that checked man was very friendly and courteous the next morning the woman that helped check me out did not seem to care that I had a negative experience with their Texting checkout system. The system told me I could check out using the text message they sent me and bypass the front desk. The problem with this is that it did not tell me what to do with the key cards for the door. I called their phone number and got an automated system that told me I could leave the key card in the room. The problem with this is that their hallways are set up with doors that require a key card to get through them to get to the outside of the hotel I had to use the key cards to get through those doors and then take the key card to the front desk summary I had to go to the front desk anyway even After I checked out using the text message system.

Great friendly staff. Location was downtown right near everything. My friend left her purse and the hotel contacted us to let us and know then shipped her purse to her.

I arrived at the hotel on a Saturday morning and stayed for four days and three nights. The hotel exceeded all my expectations: the staff was exceptionally friendly and attentive, the room was spotless and well-maintained, and the location was conveniently close to local attractions and transportation hubs. Regardless of whether we left early in the morning at 8 am or late in the afternoon at 2 pm, we always returned to find a freshly made bed and clean towels. I would highly recommend this hotel to anyone seeking comfort and value. The room rate was also very affordable, making it an excellent choice for travelers on a budget.

The room was very clean and comfortable, the location is perfect to get something to eat or grocery shopping.